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| Q. |
What
is an audio conference and how does it work? |
| A. |
An
audio conference is like a large conference call, but
in a more controlled, program-like environment. The entire
"conference" is conducted via the telephone,
and a speakerphone is the only equipment needed to participate
in the conference as a listener.
An organization interested in participating in a specific
conference needs to register for it using one of our 4
easy ordering methods. Registration includes:
-
access to a 90-minute interactive call for as many
people as can fit in a room with a speakerphone
-
downloadable presentation handouts-which are made
available 48 hours prior to the call
-
an opportunity to participate in a live Q&A session
following the presentation
Each
Thompson Interactive audio conference runs for approximately
90 minutes. The expert speaker usually uses the first
60 minutes to share "how-to" tips and real world insights
on a particular topic. During this speaker presentation
portion of the conference, registrants are in a "listen-only"
mode. After the presentation portion is concluded, the
phones are "opened up" for a live interactive Q&A session,
with conference attendees queuing up to ask questions
of the presenters. This part of the conference usually
lasts for 20-30 minutes. |
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| Q. |
Is
it possible to obtain a complete listing of the upcoming
audio conferences being offered by Thompson Interactive? |
| A. |
For
a complete listing by month, please visit our Events
Calendar. If you're interested in information specific
to a certain topic area, please visit us at thompsoninteractive.com
and click on the appropriate area listed on the left hand
menu bar. |
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| Q. |
How
do I register for an audio conference? |
| A. |
There
are four easy ways to register. You can order online at
thompsoninteractive.com. You can
download the registration form and fax it to
us at 800-759-7179. You can call us toll-free at 800-925-1878,
or you can mail in
your completed registration to Thompson Publishing Group,
Inc., Customer
Service Center, P.O. Box 26185, Tampa, FL 33623-6185. |
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| Q. |
How
long does an audio conference usually run? |
| A. |
Thompson
Interactive audio conferences typically run for 90 minutes:
60 minutes for the "presentation" of how-to
tips and real world insights by our expert speaker and
30 minutes a live interactive question and answer session
that conference attendees participate in. Most audio conferences
are scheduled for 2:00 - 3:30 p.m. Eastern Time. |
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| Q. |
What
do I do if I've registered for an audio conference but
cannot find the document that includes the call-in instructions? |
| A. |
At any time before the audio conference begins,
you can call 1-800-925-1878 and our Customer Service team will assist you in joining the call. |
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| Q. |
How
can I obtain the handouts associated with my upcoming
audio conference? |
| A. |
The
handouts for each audio conference are typically available
for downloading from our website 48 hours prior to the
actual event. When the handouts become available, you
will receive an e-mail from the registrar that includes
a REGISTRATION CODE specific to your audio conference.
To access your handouts, simply go to thompsoninteractive.com.
Once there, key your registration code in the box located
right under the "Get Your Handouts" title located
in the upper right corner of the page. After downloading
your handouts, you may make as many photocopies as necessary
for all of the listeners at your registered site(s). |
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| Q. |
What
is a registration code? |
| A. |
A
registration code is a unique five-digit number that registered
participants will be sent via e-mail approximately 48
hours prior to their audio conference. This five-digit
number allows registered participants to gain access to
the handouts to be used during their upcoming event. |
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| Q. |
What is Thompson Interactive's cancellation, substitution and refund policy? |
| A. |
If you are not able to attend for any reason, please notify us as soon as possible. Conference cancellations received 24 hours prior to the start time of the audio conference are fully refundable. After that, cancellations are subject to a $25 processing fee. If you prefer, you may substitute an upcoming audio conference for the one you originally registered for and avoid the $25 processing fee. All refunds resulting from conference cancellations will be issued within 72 hours. |
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| Q. |
Does
Thompson Interactive offer continuing education credits
as part of its audio conference program? |
| A. |
Recognizing
the importance of continuing education, we are currently
working with the appropriate accrediting bodies to obtain
permission to offer this important service to our conference
participants. For additional details on the status of
our HRCI, CLE and CPE applications, please visit our continuing
education center. |
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| Q. |
How
can I obtain an official document confirming that I have
attended an audio conference in my field of expertise? |
| A. |
In order to obtain an official document confirming that you have attended an audio conference/webinar, you must complete the Thompson Interactive survey. After the audio conference/webinar, you will receive an email from the registrar with a link to the survey. Upon completing the entire survey, you can download a "Certificate of Completion". This certificate can be used for HRCI Credits and proof of attendance. Please note, HRCI Credit will only be given towards Human-Resource Related Audio Conferences/Webinars. |
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| Q. |
Can
I submit an idea for a future audio conference? |
| A. |
Yes, we would love to hear from you. If you have suggestions for
audio conferences please call 1-202-739-9693 and let us know your audio
conference topic suggestion. |
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| Q. |
I'm
interested in becoming one of your expert speakers, or
I would like to recommend a speaker for an upcoming audio
conference. Who should I contact? |
| A. |
Please feel free to contact our Producer at 1-202-739-9693 about
making recommendations for new speakers or becoming part of our expert
speaker network.
|
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| Q. |
What
are cookies and how does Thompson Interactive use them? |
| A. |
A
cookie is a piece of text generated by our server that
asks permission to be placed on your computer's hard drive.
Once there, it allows for our web applications to respond
to you in a customized way. If you agree to allow for
cookies to be placed on your hard drive, your browser
will add the text in a small file.
The purpose of a cookie is to help Thompson Interactive
analyze our web traffic overall and to identify when you
visit a particular section of our site. By gathering and
remembering information about your preferences, we can
tailor our website to better meet your needs, likes and
dislikes in the future.
In most cases, not only does the storage of personal information
into a cookie go unnoticed, so does access to it. Web
servers automatically gain access to relevant cookies
whenever the user establishes a connection to them, usually
in the form of Web requests.
Accepting a cookie in no way gives us access to your computer
or any personal information about you, other than the
data you chose to share. We strictly monitor and enforce
this practice.
Additionally, you may set your web browser (Microsoft
Internet Explorer or Netscape Navigator) to notify you
of cookie placement requests or decline cookies completely.
You can delete the files that contain cookies. They files
are stored as part of your internet browser.
|
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| Q. |
Additional
Terms and Conditions. |
| A. |
Audio conferences are sponsored by Thompson Interactive, a Division of Thompson
Publishing Group, Inc, 805 15th Street NW, 3rd Floor, Washington, DC 20005. Thompson Interactive
reserves the right to substitute speakers and reschedule or cancel audio
conferences due to unforeseen circumstances. Thompson Interactive is not
responsible for any problems stemming from registrants' organization's hardware
or telecommunications services. Recording of audio conferences is prohibited. |
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Webinar FAQ's |
- By participating by the webinar portion, will I receive different handout materials than if I participated in the audio conference only?
- Do I need to download any java-based plug-in to set up my computer for webinars?
- When will I receive the Webinar information?
|
| Q. |
By participating by the webinar portion, will I receive different handout materials than if I participated in the audio conference only? |
| A. |
Participating by webinar or audio conference will provide the same handout materials. The webinar allows participants to view the materials as the slides are advanced by the speaker as well as ask questions via the "chat" functionality. All participants can ask questions verbally during the Question and Answer session at the conclusion of the speaker's presentation. Additionally, all participants may wish to download the materials in advance to utilize for note taking. |
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| Q. |
Do I need to download any java-based plug-in to set up my computer for webinars? |
| A. |
No, you do not need to download any plug-in software to set up your computer for a Thompson Interactive webinar. |
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| Q. |
When will I receive the Webinar information? |
| A. |
The conference registrar will email you the information you need 48 hours prior to the start of the conference. The email will contain dial-in information for the audio component of the conference as well as the URL address and Conference ID number for connecting to the webinar portion. |
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Want to know more about our expert speakers? 
Approved for CPE and HRCI credits!
